Residential Care Officer

Servision Pty Ltd (Bright Access)

Date Posted: October 19, 2026

Position: Residential Care Officer

Salary: $79,423 to $100,000 per annum plus superannuation.

Hours: 38 hours per week

Mode: Full-time

Location: Warragul, VIC

Bright Access (Servision Pty Ltd) is currently looking for a dedicated Residential Care Officer to work closely with our support and care workers in providing positive and meaningful experiences for each and every one of our clients in regional Victoria.

Roles and responsibilities include:

• Collaborating with care workers and our support coordination team to provide housing, nursing care, education, community involvement, and help with personal tasks
• Engaging with individuals, families, groups, and communities
• Promoting personal development, including health awareness, hygiene, self-growth, and self-esteem
• Overseeing and guiding care workers in delivering services to clients and patients
• Directing clients to additional support agencies as necessary – Conducting client interviews to evaluate the extent and nature of their challenges
• Tracking clients’ progress and preparing reports
• Assessing clients’ needs and assisting them in planning and accessing education, training programs, and additional health, welfare, and support services
• Mentoring support workers, providing continuous training and ensuring a high standard of care.

Skills and Qualifications:

• Minimum qualification of AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) or at least 3 years of relevant experience in a related field
• Ability to manage challenging and complex behaviour
• Ability to maintain a high level of confidentiality regarding the client’s information and history
• Experience: – 1 year’s minimum experience as a Residential Care Officer or in a related field.

Salary Offered: $79,423 – $100,000 per annum, plus superannuation.